What our customers are saying...

" Unlock provided a positive and all-inclusive solution including integration to our existing software system. They provided solid investigatory advice, provided a comprehensive quotation and installed and trained well with in the time frame and to the budget they quoted. "

John Cooper, DR Strata Management

Unlock

Sydney IT Consulting

About Unlock

Testimonials

At Unlock we know that we are only as good as our last job, we actively meet with our clients and encourage them to provide feedback on our services. We are delighted when our customers offer to write a testimonial to share their Unlock experience with our prospective customers.

Testimonials come from a variety of users, from the CEO through to Office Managers and end users.

Read Client Testimonials ...

Our Philosophy

Most small businesses think that there are only two technology support options available: Hire a full-time employee or contract with an hourly consultant.

Neither of these options works well.

The majority of small businesses do not need a full-time employee to manage their technology. In fact, having one is usually a big mistake.

Why? First, the cost of a full-time employee is too much of a burden for the value the business is receiving. Most work that needs to be done on a small business network is fairly routine and much of it can be automated. The cost of a full time employee will usually be better spent on something else in your business.

Second, you are getting a person who, if they are any good at managing and supporting a network, are going to be bored senseless within a few months.Managing a small network is not rocket science. How do you expect them to stay challenged? Once they get bored, they get stale. They stop learning and growing, and your business is left with a tired resource that is no longer actively engaged in making your business better.

Code of Ethics

When you sign a contract, you are agreeing to its terms; it becomes a legal commitment. Above that level comes morality — actions that are determined by your sense of right and wrong.

Ethics are principles by which you live because they make life better in one way or another — even if the realization of that better state is deferred. Often, “better” is simply defined as being able to respect yourself. But it also involves being able to be trusted by others because, without trust, you can’t get very far in any endeavor.